Using a Wiki on Microsoft Teams

    Whether you use Microsoft Teams or not, you probably think of it as primarily a chat and video platform…

    Whether you use Microsoft Teams or not, you probably think of it as largely a chat and video conferencing tool. However, it has far more capabilities. The Microsoft Teams wiki functionality is one example of this. You can use this to create one or more wiki sites for your team to share information.

    A wiki is a type of information database that is maintained collaboratively. The majority of individuals are familiar with Wikipedia. There are, however, numerous other wiki platforms and implementations. The built-in wiki capability in Microsoft Teams is an excellent choice for organizations.

    1. The Microsoft Teams Wiki is a quick and simple way to collect and share knowledge.

    Anyone may learn to add knowledge, make edits, and share with the rest of the team by using the Microsoft Teams wiki. Wikis rely on HTML, but most (including the Teams feature) have built-in editors that make entering markup simple, even if you’re not a programmer.

    Simply create a wiki tab for the channel to get started. The team can then make changes as needed. A software development team, for example, may utilize the wiki to handle documentation. Alternatively, an HR staff might utilize it to collect data regarding the onboarding process. This is a simple approach for your business to keep track of knowledge at any time.

    1. Office 365 includes the functionality.

    Even better, the feature is available in any Office 365 subscription that includes Teams. As a result, if you use 365, chances are your company already has access to the wiki capability. If you don’t already use Office 365, you can easily get started by migrating to the Microsoft Cloud.

    Furthermore, your team is not required to migrate to yet another piece of software in order to use the wiki. Simply add a tab to the current Teams channel instead. The Microsoft Teams wiki makes it simple to capture short-term process details for a project or to retain long-term documentation.

    1. Wikis are used to disseminate knowledge management work.

    One of the most difficult aspects of knowledge management is centralization. Maintaining knowledge documentation is a lot of effort because no single person has access to all of a team’s knowledge. As a result, a wiki is a fantastic answer. It enables tasks to be spread among a group. Everyone is welcome to participate and make changes as needed.

    As a result, if someone understands a unique detail about how processes are implemented at your company, he or she can easily add it. Someone from the accounts receivable team, for example, may submit knowledge about strategies for encouraging clients to pay on time. Similarly, rather than allocating the task to one or a few people, the entire product development team can add information about the most recent release.

    1. The Microsoft Teams Wiki is easy to use and familiar to all users.

    The fundamentals of the Microsoft Teams wiki are relatively simple to grasp. Anyone who has ever authorized a document in Office 365 will be able to get started right away. It is designed in the same style as other Microsoft products. Furthermore, the editing tools are simple and familiar to most computer users.

    As a result, if a new team member joins, the learning time required to master the wiki will be minimal. This makes it ideal for knowledge sharing during the onboarding process.

    1. Wikis Aid in Connecting Ideas in Your Database

    One of the most important aspects of wikis is hyperlinking. While this is nothing new (hyperlinking is common throughout the web and beyond), it is particularly handy in this situation. It assists you in connecting concepts in your database. For example, if you’re using the wiki to document a product, you can have an overview page that links to other areas of the wiki that go into greater detail about the intricacies.

    You can also incorporate the wiki into your discussions. This makes it simple to collaborate on the wiki or to incorporate ideas from it into a relevant conversation.

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