I am always looking for fresh and novel concepts that can assist business executives and entrepreneurs in staying ahead of the curve. The rise of artificial intelligence (AI) in the workplace is a recent trend that has captured my attention.

Groupthink remains prevalent in most enterprises.

Groupthink prioritizes harmony and coherence over individual members’ accurate analysis and critical thinking. It establishes a group where individual members cannot express their thoughts and concerns and unthinkingly follow the leader’s instructions. Consider a board meeting in which board members nod respectfully without challenging the ideas presented.

Consequently, groupthink has the following effects:

• Poor choices due to the absence of opposition
• Lack of originality
• Overconfidence in groupthink is detrimental to a company’s profitability
• Sometimes, optimal solutions to issues are disregarded
• Lack of feedback on decisions, resulting in substandard decision-making

Then along comes Artificial Intelligence.

In twelve months, AI is expected to reach expert-level performance. Microsoft has already integrated AI into its platform, including Power Automate, BI, and ChatGPT.

In recent years, AI has advanced significantly and is now utilized in various industries, from healthcare and finance to manufacturing and logistics. However, what is AI, and how can it benefit your business?

Fundamentally, artificial intelligence (AI) refers to the capacity of machines to perform tasks that usually require human intellect, such as learning, problem-solving, and decision-making. This can range from simple duties like data entry and analysis to more complex processes like image and speech recognition.

Human roles will likely shift from labor-intensive processes to completing the final mile of a project and communicating options and results to other humans.

AI can also help you make better judgments by providing data-driven insights and recommendations. For instance, an AI-powered algorithm can analyze customer behavior and provide personalized product or service recommendations.

Moreover, AI can help you remain ahead by providing a competitive advantage. By utilizing AI to optimize your operations and obtain insights into market trends, you can make more informed decisions and swiftly adapt to shifting market conditions.

If you want to elevate your business to the next level, establish AI Curiosity Teams. Have each team independently investigate the application of AI. Ensure that they investigate usage across industries and functions. The teams will identify specific methods to improve your products/services and business operations. Ensure that the teams work regularly, as remaining ahead of the curve is not a one-time occurrence. Introduce new team members to maintain the group’s vitality.

Don’t limit yourself. Do not embrace groupthink, the comfort zone thinking, and the status quo.